For contractors
Residential or commercial, one truck or forty — the pipeline is the same: get found, answer first, estimate clearly, follow up on schedule, and collect. We install the systems that carry it, and we publish the rates.
The RRG Method
Three phases, in order. Skip one and the other two leak.
Phase 1
Search visibility, local presence, reputation, and paid media that put your company in front of buyers at the moment they start looking — and keep you in front of the ones who are not ready yet.
Phase 2
A site that reads like a serious company, an AI and human front office that answers on the first ring, and an estimate experience that is clear about scope, timing, and price.
Phase 3
Sequenced follow-up on open estimates, recovery of missed calls and dropped forms, and reporting that shows what turned into booked work and collected cash.
The pipeline
Seven stages sit between a search and money in the account. Every stage is a place work goes missing.
01
Search / Referral
Someone searches for your service or hears your name. This is the part most contractors already pay for.
02
Call or Form
They call, text, or submit a form. Every unanswered attempt is inventory you bought and threw away.
03
AI / Human Response
Answered, qualified, and routed — by an AI front office when your crew is on a roof or in a truck.
04
Estimate
A consistent, same-day estimate with clear scope, timing, and price.
05
Follow-up
Scheduled follow-up on every open estimate until you get a decision, not silence.
06
Booked Work
The job is scheduled and on the board with the terms you quoted.
07
Collected Cash
Invoiced, followed, and collected. Booked work you never collect is not revenue.
Revenue leak map
No borrowed statistics here — just the failure patterns we find when we test a contractor's pipeline the way a buyer experiences it.
Pipeline stage — Search / Referral
This map describes failure patterns, not measured results. Your numbers come from your own audit.
Front office simulations
Four scripted scenarios: an AI receptionist call, a speed-to-lead route, an estimate follow-up sequence, and missed-opportunity recovery.
Scenario
A homeowner calls at 2:14pm while both crews are on a roof.
Interactive simulation — not a live call.
Scripted transcript
0:00 · System
Inbound call — main line. Crew unavailable.
0:01 · AI front office
Thanks for calling. This is the front desk — I can get your job details started right now. Is this for a repair or a replacement?
0:07 · Caller
There's a leak over the garage after last night's storm.
0:11 · AI front office
Understood — active leak after storm damage. What's the property address and the best number to reach you?
0:22 · Caller
Gives address and mobile number.
0:26 · AI front office
Got it. Active leaks route to a person. I'm texting you a confirmation and handing this to the on-call estimator now.
0:31 · System
Handoff rule triggered: active leak → human escalation.
1:48 · Team member
On-call estimator calls back with an inspection window.
Press “Run simulation” to step through the scripted sequence.
Interactive simulation — not a live call.
Contractor playbooks
The systems are the same. The sequence, the questions, and the follow-up cadence are not.
Short season, large-ticket bids, and long gaps between the walk and the decision.
Weather-driven scheduling and heavy price shopping on residential drives.
Storm-driven demand spikes and a crowded, aggressive local field.
Design-led sales with long consideration and high photo expectations.
Emergency demand, maintenance-agreement retention, and replacement timing.
Urgent calls that go to whoever picks up first.
Custom scope, permit timelines, and long build queues.
Mixed residential and commercial work with thin office coverage.